Terms of Service

Last Updated: May 20, 2025

Summary: These Terms of Service govern your use of PathwayX. We've designed them to be clear and straightforward, but if you're under 18, please review these terms with a parent or guardian.

1. Introduction

Welcome to PathwayX ("we," "our," or "us"). By accessing or using our website, mobile application, and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

PathwayX is a platform designed to help students discover potential career paths through personalized assessments, educational resources, and guidance tools. Our Services are primarily intended for educational purposes.

2. Age Restrictions and Parental Consent

2.1 Age Requirements: Our Services are intended for users who are 13 years of age or older. If you are between the ages of 13 and 18 (or the age of legal majority in your jurisdiction), you may only use our Services with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

2.2 Parental Consent: If you are a parent or legal guardian agreeing to these Terms for the benefit of a child between the ages of 13 and 18, you acknowledge and agree that you will be responsible for their use of the Services, including all financial charges and legal liability they may incur.

2.3 Verification: We may implement age verification measures and request additional information to confirm user age and parental consent where required by law.

3. Account Registration

3.1 Account Creation: To access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Educational Institutions: If you are accessing our Services through an educational institution, additional terms may apply as determined by your institution's agreement with us.

4. User Conduct

4.1 Prohibited Activities: When using our Services, you agree not to:

  • Violate any applicable law, regulation, or these Terms
  • Impersonate any person or entity or falsely state or misrepresent your affiliation
  • Engage in any harassing, intimidating, predatory, or stalking conduct
  • Use the Services in any manner that could disable, overburden, damage, or impair the site
  • Use any robot, spider, or other automatic device to access the Services
  • Upload or transmit viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to secured portions of the Services
  • Interfere with any other user's enjoyment of the Services

4.2 User Content: You may have the opportunity to post, submit, or share content through our Services ("User Content"). You retain ownership of your User Content, but you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, and otherwise exploit such User Content for the purposes of operating and providing our Services.

4.3 Content Standards: You agree that any User Content you post will not contain material that:

  • Is false, inaccurate, or misleading
  • Infringes any intellectual property or other rights of any third party
  • Violates the privacy or publicity rights of any third party
  • Is discriminatory, defamatory, pornographic, harassing, threatening, or offensive
  • Promotes illegal activities or contains any illegal content
  • Contains software viruses or any other computer code designed to interrupt functionality

5. Intellectual Property Rights

5.1 Our Intellectual Property: The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by PathwayX, its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

5.2 Limited License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for your personal, non-commercial use.

5.3 Feedback: If you provide us with any feedback or suggestions regarding the Services, you hereby assign to us all rights in such feedback and agree that we shall have the right to use such feedback in any manner we deem appropriate.

6. Educational Content and Career Guidance

6.1 Informational Purposes Only: The educational content, career assessments, and guidance provided through our Services are for informational and educational purposes only. They are not intended to provide professional career counseling, psychological advice, or replace consultation with qualified professionals.

6.2 No Guarantees: While we strive to provide accurate and helpful information, we make no guarantees regarding the accuracy, completeness, or usefulness of the content. We do not guarantee specific educational or career outcomes as a result of using our Services.

6.3 Third-Party Content: Our Services may include content provided by third parties. We are not responsible for the accuracy, reliability, or appropriateness of such content.

6.4 Data Usage and Privacy: As detailed in our Privacy Policy, we may use anonymized and aggregated user data to provide personalized educational and career opportunities. We will never sell your personal information to third parties or provide it to external organizations without your explicit consent. This approach allows us to enhance the value of our Services while respecting your privacy.

7. Subscription and Payment Terms

7.1 Free and Paid Services: We may offer both free and paid subscription options. The features available under each option will be described on our website or within the application.

7.2 Payment: If you choose a paid subscription, you agree to pay all fees in accordance with the pricing and payment terms presented to you. All payments are non-refundable except as expressly set forth in these Terms or as required by applicable law.

7.3 Subscription Renewal: Paid subscriptions will automatically renew for the same subscription period unless you cancel your subscription before the end of the current period. You may cancel your subscription at any time through your account settings or by contacting us.

7.4 Price Changes: We reserve the right to change our subscription fees at any time. If we change the fees for your subscription, we will provide notice of the change on the website or in the application, at least 30 days before the change takes effect.

7.5 Parental Approval for Purchases: If you are under 18, you must obtain your parent or guardian's permission before making any purchase. By making a purchase, you represent that you have obtained such permission.

8. Termination

8.1 Termination by You: You may terminate your account at any time by following the instructions on our website or by contacting us.

8.2 Termination by Us: We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

8.3 Effect of Termination: Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Disclaimers and Limitations of Liability

9.1 "As Is" and "As Available": The Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.

9.2 No Warranties: We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9.3 Limitation of Liability: To the fullest extent permitted by applicable law, in no event will PathwayX, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use or inability to use the Services, including any direct, indirect, special, incidental, consequential, or punitive damages.

9.4 Exclusions: Some jurisdictions do not allow the exclusion of warranties or the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless PathwayX, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

11. Governing Law and Dispute Resolution

11.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law.

11.2 Dispute Resolution: Any dispute arising from or relating to these Terms or your use of the Services shall first be resolved through good-faith negotiations. If such negotiations fail, the dispute shall be finally settled by arbitration in accordance with the rules of the London Court of International Arbitration.

11.3 No Class Actions: You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.

12. Changes to Terms

We may revise these Terms from time to time. The most current version will always be posted on our website. If a revision, in our sole discretion, is material, we will notify you via email or through the Services. By continuing to access or use the Services after revisions become effective, you agree to be bound by the revised Terms.

13. General Provisions

13.1 Entire Agreement: These Terms constitute the entire agreement between you and PathwayX regarding your use of the Services and supersede all prior and contemporaneous written or oral agreements.

13.2 Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

13.3 Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

13.4 Assignment: You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without our prior written consent. We may assign these Terms at any time without notice.

13.5 Contact Information: Questions about these Terms should be sent to us at legal@pathwayx.ai.

14. Special Provisions for EU Users

14.1 Right of Withdrawal: If you are a consumer in the European Union, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us of your decision by an unequivocal statement (e.g., a letter sent by post or email).

14.2 Alternative Dispute Resolution: The European Commission provides a platform for online dispute resolution (ODR), which can be accessed at https://ec.europa.eu/consumers/odr.